WEESLEEP® GUARANTEE POLICY
At WeeSleep®, we are committed to helping your little one achieve healthy sleep habits, ensuring both their well-being and your peace of mind. For children older than 4 months on all of our sleep programs, with the exception of Speedy Sleep & Refresh Me, are covered by our Sleep In Just 10 Days Guarantee. With our guarantee, your little one will develop the ability to fall asleep independently at bedtime and self-soothe back to sleep after their needs are met, ultimately achieving 10-12 hours of overnight sleep within a span of 10 days.
To ensure the success of this guarantee, we outline the following terms:
- Eligibility: This guarantee applies to children older than 4 months for all of our sleep programs, with the exception of Speedy Sleep & Refresh Me, offered by WeeSleep®.
- Guidance Adherence: Parents are required to follow the customized sleep plan created for their family by the WeeSleep® Certified Dream Team Member throughout the duration of the program. This includes adhering to scheduled consultations, providing relevant updates on progress via the online Dream Portal, and consistently implementing recommendations and/or adjustments as advised without fail.
- Team Member Assignment: Every effort will be made for the initially assigned WeeSleep® Certified Dream Team Member to achieve success with their assigned family. In the event that they are unable to meet the desired outcomes, WeeSleep® reserves the right to take a pause for up to 60 days or assign another certified & qualified member of the Dream Team to continue working with the family. This ensures that parents receive the necessary support and guidance to achieve their sleep goals.
- Disclaimer: While we strive to ensure successful outcomes for every family, individual results may vary based on factors such as the child’s temperament, age, and pre-existing sleep habits. However, we pledge to provide ongoing support and guidance to help you achieve the best possible outcomes for your family’s sleep needs. The WeeSleep® guarantee becomes void in cases where program instructions are not followed or if external factors beyond our control interfere with the sleep training process, including but not limited to: illness, teething, inconsistent implementation of the sleep plan by caregivers, visitors, traveling, or normal changes in development.
REFUND POLICY
Due to the time, effort, and commitment provided within a consultation, once you have received your consultation and/or sleep plan, refunds will not be issued for any reason, including but not limited to dissatisfaction with the plan, lack of support from your partner, or change of mind.
PROGRAM EXPIRY
Programs expire 3 months after the date of purchase, regardless of completion of the WeeSleep® plan. If after 3 months the client requests (and the Consultant agrees) to resume and/or complete the service, a Refresh Me package will need to be purchased by the client; this will allow the Consultant to update the child’s information and create a new WeeSleep® plan to reflect the child’s current age.
This policy does not apply to Gift Card purchases.
INSURANCE COVERAGE
Please note that it is the sole responsibility of each client to determine if their health benefits or insurance coverage will include or reimburse for the services provided by WeeSleep©. WeeSleep© and its consultants do not take responsibility for verifying or guaranteeing coverage for our services under any health insurance or benefits plans. Clients are advised to consult directly with their insurance provider or benefits administrator to understand their coverage options and any potential reimbursement processes.