We registered for and used the Sleep Sense program, but found that when problems arose, we needed personalized help. Janey’s advice was customized to our situation, and within 2 days, our one year old was going to sleep quietly and sleeping soundly through the night. The Sleep Sense program is great as a basic tool, but additional input from Janey made it that much more effective. There also isn’t a kinder or more professional person to work with than Janey — she understands the difficulties involved in teaching your child to sleep well, and was always compassionate and exceptionally responsive.